Terms and Conditions
Last Updated: 13 October 2026
1. Introduction
Welcome to the Unilux Group website.
These Terms and Conditions govern your use of our website and provide general information about enquiries, quotations and services offered by Unilux Group (“we”, “us” or “our”).
Unilux Group provides custom cabinetry, joinery, painting, handyman services and related property improvements for residential and commercial clients across Melbourne, Victoria.
By accessing or using our website, you agree to comply with the website-related provisions of these Terms and Conditions.
Specific projects may be subject to additional terms outlined in a written quotation, agreement or contract accepted by the customer.
Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under Australian law.
2. Our Services
Unilux Group offers a range of property improvement and maintenance services, including:
Custom cabinetry and joinery.
Kitchen, laundry, wardrobe and bathroom cabinetry.
Residential and commercial cabinetry installations.
Interior and exterior painting.
Handyman services and general property repairs.
Cabinet removal, adjustments and replacements.
Office, retail and commercial property improvements.
Coordination of related project activities and trades where agreed.
The availability and scope of services depend on the project requirements, property location, scheduling and our capacity to undertake the work.
Services may vary depending on the nature and complexity of each project.
3. Website Information
We aim to provide accurate, current and useful information about our services.
However, website content is provided for general information and may not reflect every service limitation, product variation or project requirement.
Descriptions, images, project examples, materials, finishes and other information are illustrative unless expressly included in a written quotation or agreement.
We may update or modify website content without prior notice.
Customers should contact Unilux Group to confirm service availability, project requirements and specific details before making decisions based on website information.
4. Enquiries and Quotations
Customers may contact Unilux Group through our website, telephone or email to request information or a quotation.
When submitting an enquiry, customers should provide accurate and relevant information about the proposed work.
Depending on the project, we may request additional information, photographs, measurements, plans or access to the property before preparing a quotation.
Quotations may be based on the information available at the time and may be subject to further assessment or site inspection.
Unless expressly stated otherwise, submitting an enquiry or receiving a quotation does not create a binding agreement for services.
A project will proceed only after the relevant scope, pricing and other applicable terms have been agreed.
5. Pricing and Payment
Pricing depends on factors such as the type of work, materials, labour, project complexity, property conditions and other agreed requirements.
The applicable quotation or contract will identify the project price and relevant payment arrangements.
Where applicable, quotations may specify:
The agreed scope of work.
Materials and finishes.
Labour and installation costs.
Applicable GST.
Deposits or progress payments.
Payment due dates.
Exclusions and additional charges.
Customers are responsible for making payments in accordance with the accepted quotation or agreement.
Any deposits, progress payments, cancellation charges or late-payment arrangements must be consistent with applicable law and the terms agreed for the relevant project.
6. Project Scope and Variations
The agreed scope of work will be outlined in the relevant quotation or project agreement.
If additional work, materials or services are requested after a quotation has been accepted, a variation may be required.
Variations may affect the total project price, materials required and estimated completion timeframe.
Where practicable, additional work and associated charges will be discussed with the customer before the variation proceeds.
Unilux Group is not obliged to undertake work outside the agreed scope unless the additional work has been accepted by both parties.
7. Scheduling and Project Timeframes
Estimated commencement and completion dates may be provided as part of a quotation or project agreement.
Timeframes can be affected by factors such as:
Material availability and manufacturing lead times.
Weather conditions affecting exterior work.
Site access and property readiness.
Changes to the agreed project scope.
Coordination with other trades.
Unexpected site conditions.
Circumstances beyond reasonable control.
We aim to communicate significant scheduling changes as soon as reasonably practicable.
Any agreed contractual deadlines and applicable legal rights remain unaffected by this general information.
8. Customer Responsibilities
Customers are expected to provide reasonable cooperation to support the safe and efficient delivery of agreed services.
Depending on the project, this may include:
Providing accurate project information.
Arranging reasonable access to the property.
Identifying known site hazards or access restrictions.
Confirming design selections, materials and finishes when required.
Obtaining necessary approvals where allocated to the customer under the agreement.
Ensuring relevant areas are reasonably accessible for scheduled work.
Making payments in accordance with agreed terms.
Specific customer responsibilities will depend on the project and any applicable contract.
9. Materials, Products and Finishes
Unilux Group may use a range of cabinetry materials, hardware, paint products and finishes suitable for the agreed project.
Material selections may depend on availability, intended use, design requirements, performance considerations and customer preferences.
Photographs, samples and digital representations may not always reproduce the precise appearance of colours, textures or finishes under different lighting conditions.
Any proposed substitution of specified materials or products will be handled in accordance with the applicable agreement and Australian law.
Customers should review and confirm relevant material and finish selections before work proceeds.
10. Third-Party Contractors and Trades
Some projects may require specialist services outside the direct scope of cabinetry, painting or general handyman work.
Where agreed, Unilux Group may assist in coordinating relevant third-party contractors or trades.
Work requiring a particular licence, registration or qualification must be undertaken by appropriately authorised persons where required by law.
The responsibilities of Unilux Group, the customer and any third-party contractor will depend on the relevant contractual arrangements.
11. Warranties and Workmanship
Unilux Group aims to deliver quality workmanship and suitable materials for the services provided.
Any additional workmanship, product or manufacturer warranties will be outlined in the relevant quotation, contract or warranty documentation.
Warranty periods and conditions may vary according to the type of work, materials and products supplied.
Any voluntary or additional warranty operates alongside, and does not replace or limit, rights available under the Australian Consumer Law.
Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law where that law applies.
For a major failure with a service, you may be entitled to cancel your service contract and obtain a refund for the unused portion, or compensation for its reduced value.
You may also be entitled to compensation for other reasonably foreseeable loss or damage.
If a failure does not amount to a major failure, you are entitled to have problems with the service rectified within a reasonable time. If this is not done, you may be entitled to cancel the contract and obtain a refund for the unused portion.
Additional rights may apply depending on the circumstances.
12. Cancellations and Changes
Requests to cancel or reschedule agreed work should be communicated to Unilux Group as early as reasonably possible.
Cancellation or rescheduling arrangements will depend on the relevant agreement, the stage of the project and any applicable legal requirements.
For custom-manufactured products or projects involving materials ordered specifically for a customer, additional considerations may apply.
Any cancellation charges or retention of payments must be permitted by the applicable contract and law.
Nothing in this section limits a customer’s statutory rights, including rights relating to defective goods or services.
13. Limitation of Liability
Unilux Group is responsible for its obligations under applicable law and any relevant agreement.
To the extent permitted by law, we do not accept responsibility for losses arising solely from reliance on general website information where that information is not part of an agreed service or contractual commitment.
Nothing in these Terms and Conditions excludes, restricts or modifies any consumer guarantee, statutory remedy or other right that cannot lawfully be excluded.
Any limitations of liability in a specific project contract must comply with applicable Australian law.
14. Intellectual Property
Unless otherwise indicated, the content of this website, including text, graphics, layout, branding and original design elements, belongs to Unilux Group or is used with appropriate permission.
Website content is provided for personal information and legitimate business enquiries.
You must not reproduce, distribute, republish or commercially exploit website materials without permission, except where permitted by law.
Third-party trademarks, product names and branding remain the property of their respective owners.
15. Third-Party Links
Our website may contain links to external websites or third-party resources.
These links are provided for convenience and general information.
Unilux Group does not control the content, availability or practices of external websites and is not responsible for their operation.
Visitors should review the applicable terms and privacy policies of third-party websites before using them.
16. Privacy and Personal Information
We respect the privacy of website visitors, customers and business contacts.
Personal information submitted through our website or provided during service enquiries is handled in accordance with our Privacy Policy and applicable Australian privacy laws.
For further information, please refer to our Privacy Policy.
17. Governing Law
These website Terms and Conditions are governed by the laws of Victoria, Australia.
Any disputes relating to website use will be subject to the jurisdiction of courts with authority to hear the matter, subject to applicable laws and statutory rights.
Project-specific agreements may contain additional provisions concerning dispute resolution and governing law.
18. Changes to These Terms and Conditions
Unilux Group may update these website Terms and Conditions periodically to reflect changes in our services, business operations or applicable legal requirements.
Updated terms will be published on this website with a revised last-updated date.
Changes to website terms do not automatically alter the terms of an existing project agreement.
19. Contact Us
For questions about these Terms and Conditions, service enquiries or project arrangements, please contact:
Unilux Group
Melbourne, Victoria, Australia
Phone: 0469 639 388
Email: info@uniluxgroup.com.au
Website: https://uniluxgroup.com.au
We welcome enquiries about our cabinetry, painting, handyman and property improvement services.